CLARIFICATION TEXT ON THE PROTECTION OF PERSONAL DATA

 

Dear Visitors, Customers and Members,

Beta Food San. And Tic. AŞ. located at Adana Acıdere OSB Mah. Fuzuli Caddesi No:1 Sarıçam/ADANA, registered with Yüreğir VD. Our Company, registered with the number: 1670009422, attaches importance to the security and privacy of personal data in order to protect the fundamental rights and freedoms of individuals, especially the privacy of private life, and in this respect, in relation to your personal data requested from you and shared with us, within the scope of the Personal Data Protection Law No. 6698 (‘Law’), it includes the Clarification Text in order to inform and enlighten you about the ways of collecting personal data, the purposes of processing, in which cases it can be transferred, the storage period of the data and the scope of the rights arising from the law. In this context, all kinds of technical and administrative measures have been taken by our Company in order to prevent unlawful processing of your personal data, to prevent access to it and to protect it in order to provide better service to its users on the ‘betateashop’ page.

 

Data Controller and Representative:

Pursuant to KVKK No. 6698, your personal data will be processed by our Company as the data controller within the scope described in this text. Our Company is responsible for the establishment and management of the data recording system by determining the purposes of processing the personal data stored in the database.

Personal Data: Any information relating to a real identified or identifiable person,
Processing of Personal Data: All kinds of operations performed on personal data such as obtaining, recording, storing, retaining, modifying, reorganising, disclosing, transferring, taking over, making available, classifying or preventing the use of personal data by fully or partially automatic means or by non-automatic means provided that they are part of any data recording system,
Data Processor: The natural or legal person who processes personal data on behalf of the data controller based on the authorisation granted by the data controller,
Data Recording System: It defines the recording system in which personal data are structured and processed according to certain criteria.

 

Protection of Personal Data, Purpose of Explicit Consent Text and Our Company's Position as Data Controller

Our shopping website has the title of ‘Data Controller’ within the scope of the Law No. 6698 on the Protection of Personal Data (‘Law’) in terms of personal data related to customers, and with this Personal Data Protection and Consent Text, it is aimed to obtain the explicit consent of the customers to be informed about the personal data processing activities carried out by our shopping website in accordance with the said Law.

 

What are the Methods of Collection of Personal Data?

If you give your explicit consent, your personal data collected in the database of our website www.betateashop.com.tr (name, surname, T.R. identity number, work or home address, telephone number, e-mail address, call centre / service quality voice recording, bank account number, customer transaction information, transaction security information, cookie records) may be collected only within ‘betateashop’ by automatic or non-automatic methods, including but not limited to those specified here, verbally, in writing or electronically through offices, branches, call centre, website, social media channels, mobile applications and similar means, in order to carry out campaign activities, marketing sales information, special promotional activities for the user profile and not to send unwanted e-mails. Cookies etc. programmes are used on the Website and Mobile Application. Cookies are harmless text files that can be placed on your computer by websites. It contains only information such as visit number or basket number, and it is not technically possible to access your personal information or data in this way.Thanks to our cookie policies, we offer you a better shopping experience, discounts and various features. As Beta Gıda, we recommend the use of cookies for a better internet shopping experience. If you wish, you can switch off cookies in the settings of your internet browser. Beta Tea Shop is very sensitive about protecting your personal information and credit card information. Beta Tea Shop uses Secure Sockets Layer (SSL) technology to provide you with the safest shopping experience. With SSL technology, cross encryption method, your information is secured during your online transactions. Therefore, it protects your personal information and credit card details from unauthorised and unauthorised access. Credit card details requested from users during the completion of orders are not stored by us under any circumstances.

What are the Purposes of Processing Your Personal Data?

Your personal data, within the scope of ‘Law No. 6698 on the Protection of Personal Data’, as the data controller, Beta Gıda San. ve Tic. A.Ş. as the data controller within the scope of ‘Personal Data Protection Law No. 6698’, the explicit consent of the customers is required in order to process your personal data within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the KVKK, including but not limited to the cases listed below. You can withdraw your explicit consent at any time without any justification and terminate personal data processing activities based on explicit consent.

• Ensuring the execution of our company's human resources policies,
• Establishing business partner/customer/supplier (authorised or employees) relationships,
• To receive your opinions and suggestions about new services and products, 
• To receive your requests for problem-error notification,
• To inform you about your complaints,
• Managing your membership, 
• Taking your orders, 
• To realise your payment transactions,
• To provide logistics co-operation with 3rd parties and ensure product delivery,
• Ensuring the legal, technical and commercial-business security of the relevant persons who have a business relationship with our shopping site and planning and execution of the activities necessary for the recommendation and promotion of the products and services offered by us to the relevant persons by customising them according to the tastes, usage habits and needs of the relevant persons,
• Carrying out the necessary work by the business units and carrying out the relevant business processes in order to benefit the relevant persons from the products and services offered by our shopping website,
• Carrying out the necessary work by the relevant business units for the realisation of the commercial activities carried out by our shopping site and carrying out the related business processes,
• Planning and execution of the commercial and/or business strategies of our shopping website,
• Establishment of possible rights and receivable claims of those concerned,
• Providing information to authorised institutions due to legislation,
• Creation and follow-up of visitor records,
• To ensure the fulfilment of obligations within the scope of the Law on the Protection of Consumers, the Law on the Regulation of Retail Trade and other legal legislation by our Company and our branches, our call centre, our affiliated companies on behalf of our Company, or through all kinds of channels, including but not limited to our websites and social media pages,
• Providing better service to customers, providing and offering various advantages, sales, marketing, information, providing information about promotions, providing information about campaigns and conditions, surveys, customer satisfaction surveys, accelerating your purchasing processes, receiving and delivering your orders,
• Creating campaigns for customers, cross-selling, determining the target audience,
• Carrying out activities to increase user experience by tracking customer movements and improving the functioning of the website and mobile application of our shopping site and personalising it according to customer needs, carrying out direct and non-direct marketing, personalised marketing and remarketing activities, carrying out personalised segmentation, targeting, analysis and internal reporting activities, market research, 
• Within the scope of the planning and execution of the sales and marketing processes of the products and / or services of our shopping site, including the planning and execution of customer satisfaction activities and the planning and execution of customer relationship management processes, planning and execution of the processes of creating and / or increasing loyalty to the products and / or services offered by our shopping site, it may be processed in accordance with the consent of the Customer and may be shared with the parties specified in this Personal Data Protection Text. 

With regard to the sales processes on the Website and Mobile Application, it has the right to associate the behaviour of users who come to the site with a cookie (‘cookie’) in the browser even if they are not a member in order to make online behavioural advertising and marketing and to define remarketing lists based on metrics such as the number of pages viewed, the duration of the visit and the number of target completions. This user may then be shown targeted advertising content on the site or on other sites in the Display Network according to the interests of users. During the redirection of Google AFS adverts to our Shopping Site, Google may place cookies on users' browsers or read the cookies contained therein or use web beacons to collect information.

Within the scope of this law, the information collected during the membership process, through various forms and during shopping cannot be shared with third parties without the consent or knowledge of the user and cannot be sold for any reason. Apart from the personal information of the users, statistical data of the transactions made on the site can be analysed and stored by ‘betateashop’.

To whom and for what purpose can we transfer your personal data?
Carrying out the necessary work by the business units and carrying out the relevant business processes in order to benefit the relevant persons from the products and services offered regarding your personal data processed by us, carrying out the necessary work by the relevant business units for the realisation of the commercial activities carried out by our shopping site and carrying out the related business processes, planning and execution of the commercial and / or business strategies of our shopping site, Within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law, personal data may be shared with the Company officials, our affiliates, business partners, suppliers, shareholders, legally authorised public institutions and organisations and private institutions within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law, including the planning and execution of the activities necessary for ensuring the legal, technical and commercial-business security of our shopping website and the relevant persons who have a business relationship with our shopping website, and for recommending and promoting the products and services offered by our shopping website to the relevant persons by customising them according to the tastes, usage habits and needs of the relevant persons. Within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law, it may be shared with Company officials, our affiliates, business partners, suppliers, shareholders, legally authorised public institutions and organisations and private institutions.

Your personal data may be shared with payment institutions in order to perform identity verification in accordance with the payment institution framework agreement to be approved during the payment phase and in accordance with the Regulation on Measures to Prevent Laundering Proceeds of Crime and Terrorist Financing published in the Official Gazette dated 9 January 2008 and numbered 26751.
Our Shopping Site may transfer personal data to third parties within the country as well as abroad for the purposes stated above, provided that the conditions stipulated in Law No. 6698 are met.

Retention Period of Personal Data
Your personal data obtained through our communication channels (Site, Mobile Application, call centre, e-mail, social media, etc.) are stored for the period stipulated in the relevant laws and regulations. If the laws containing the retention periods of personal data are not regulated within the period within the framework of Law No. 6563 and the relevant legislation, personal data are processed for the period required to be processed in accordance with the customs of personal data and commercial life, and then deleted, destroyed or anonymised. If the purpose of processing personal data has expired and the retention periods determined by the relevant legislation and the www.betateashop.com website (‘’Site‘’) have come to an end; personal data can only be stored for the purpose of constituting evidence in possible legal disputes or for the assertion or defence of the relevant right related to personal data.In the establishment of the periods herein, retention periods are determined on the basis of the statute of limitations for the assertion of the right in question and the examples in the requests previously addressed to our website www.betateashop.com.tr (‘’Site‘’) on the same issues despite the expiration of the statute of limitations. In this case, the stored personal data is not accessed for any other purpose and access to the relevant personal data is provided only when it is required to be used in the relevant legal dispute. After the aforementioned period expires, personal data are deleted, destroyed or anonymised.

 

Rights of Customers as Personal Data Owners
Pursuant to Article 11 of the Law, personal data subjects

(i) To learn whether or not personal data concerning them are processed,
(ii) Request information if their personal data has been processed,
(iii) To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
(iv) To know the third parties to whom personal data are transferred domestically or abroad,
(v) To request correction of personal data in case of incomplete or incorrect processing and to request notification of the transaction made within this scope to third parties to whom personal data are transferred,
(vi) Although it has been processed in accordance with the provisions of the Law and other relevant laws, to request the deletion or destruction of personal data in the event that the reasons requiring its processing disappear and to request notification of the transaction made within this scope to third parties to whom personal data is transferred,
(vii) To object to the occurrence of a result to the detriment of the person himself/herself by analysing the processed data exclusively through automated systems and
(viii) In case of damage due to unlawful processing of personal data, it has the right to demand the compensation of the damage.

In requests regarding the use of such rights, personal data owners can be communicated by the methods specified under Law No. 6698. Such requests will be evaluated and finalised within 30 days. Regarding the issues on this form, there may be changes in line with legal and technological developments. 

 

In line with the explanations above, you can submit your requests regarding your rights regarding the transfer of your personal data by our company by filling out the form in accordance with paragraph 1 of Article 13 of the KVK Law, Beta Gıda San. Ve Tic. A.Ş.'s Adana AcıdereOSB Mah. Fuzuli Cad. No:1 Sarıçam/ADANA in writing to the address [email protected] via secure electronic signature or via electronic mail registered in our company's system via [email protected] electronic mail address by stating name, surname, Turkish ID number, telephone and notification address. Our Company will evaluate and finalise the request within 30 (thirty) days at the latest depending on the nature of the request. In case the requests are answered in writing by post, the postage will be paid by the applicant over the tariff in the applicable legislation to be sent counter-paid. (We would like to remind you that the relevant request must comply with the conditions in the Communiqué on the Procedures and Principles of Application to the Data Controller).

Our Company may change the provisions of this Clarification Text at any time by publishing it. The provisions amended by our Company shall become effective on the date of publication.